bdt888 Privacy Policy

1 Introduction

bdt888 ("we", "us", "our", or the "Operator") operates the online casino and sports betting platform accessible at bdt888.biz (the "Platform"). This Privacy Policy describes how bdt888 collects, processes, stores, and safeguards the personal information of individuals who register accounts, place wagers, or otherwise interact with the Platform ("Players" or "you").

By creating a bdt888 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, you must not register an account or use the bdt888 Platform.

bdt888 takes the privacy of its players seriously. We maintain robust technical and organisational measures to ensure that personal data entrusted to us is handled responsibly, retained only for as long as necessary, and never sold to third parties for commercial gain.

2 Data We Collect

bdt888 collects the following categories of personal data from registered Players and Platform visitors:

bdt888 does not collect sensitive categories of personal data (such as racial or ethnic origin, religious beliefs, or medical records) unless explicitly required by responsible gaming obligations — for example, where a Player voluntarily discloses a gambling-related health concern when requesting self-exclusion.

3 How We Collect Your Data

bdt888 collects personal data through the following channels:

• Direct Submission: Information you provide when registering a bdt888 account, completing the KYC verification process, making a deposit or withdrawal request, contacting customer support, or claiming a bonus offer.
• Automated Collection: Technical data collected automatically when you visit or interact with the bdt888 Platform, including IP address logging, session tracking, device fingerprinting for fraud prevention, and cookie-based analytics.
• Payment Processors: Transaction reference data shared by bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa , Mastercard, and other payment partners to confirm deposit and withdrawal status.
• Identity Verification Providers: Confirmation data returned by third-party KYC services when we verify your National Identity Card (NID), passport, or other identity documents.
• Third-Party Analytics: Aggregated, anonymised usage statistics from analytics tools used to improve Platform performance and user experience. These do not identify individual users.

4 How We Use Your Data

bdt888 uses the personal data we collect for the following purposes:

• Account Management: Creating and maintaining your bdt888 player account, verifying your identity, and managing your profile settings and communication preferences.
• Transaction Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods. Verifying that payment accounts are registered in the Player's own name.
• Security and Fraud Prevention: Detecting and preventing unauthorised account access, fraudulent transactions, multi-accounting, money laundering, and other prohibited activities described in the bdt888 Terms and Conditions.
• Responsible Gaming: Monitoring gaming activity to identify patterns associated with problem gambling, administering self-exclusion requests and deposit limit settings, and fulfilling our duty of care obligations to Players.
• Customer Support: Responding to queries, resolving disputes, processing complaints, and maintaining records of support interactions for quality assurance.
• Legal Compliance: Meeting our obligations under applicable anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and any lawful requests from regulatory authorities.
• Platform Improvement: Analysing aggregated usage data to improve the bdt888 Platform, enhance game selection, optimise load times, and personalise the player experience.
• Marketing Communications: Sending promotional offers, bonus notifications, and platform updates to Players who have consented to receiving such communications. Players may opt out at any time by contacting support.

bdt888 does not use personal data for automated decision-making that produces legal or similarly significant effects on Players, except in the context of fraud detection and responsible gaming monitoring, where automated flagging is always subject to human review.

5 Legal Basis for Processing

bdt888 processes personal data only where a valid legal basis exists. The primary legal bases on which we rely are as follows:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you under the bdt888 Terms and Conditions — including account creation, transaction processing, and customer support.
• Legitimate Interests: Processing carried out in pursuit of bdt888's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including AML obligations, KYC requirements, and lawful requests from competent authorities.
• Consent: Processing of data for marketing communications and non-essential cookies, where you have given explicit, informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

6 Data Sharing & Disclosure

bdt888 does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely to process deposits and withdrawals on your behalf.
• Identity Verification Providers: Third-party KYC and AML compliance services that verify your identity documents and screen your name against relevant watchlists. These providers are contractually bound to use your data only for the purpose of fulfilling our verification requests.
• Game Technology Providers: Software studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Habanero, and Spribe may receive anonymised session data necessary to deliver their games through the bdt888 Platform. No directly identifiable personal data is shared with game providers beyond what is technically required for game delivery.
• Legal and Regulatory Authorities: Competent government bodies, law enforcement agencies, or regulators where bdt888 is legally required to disclose information — for example, in connection with an AML investigation, court order, or official inquiry. bdt888 will only disclose the minimum data required to comply with such requests.
• Professional Advisers: Legal counsel, auditors, and compliance consultants engaged by bdt888 on a confidential basis in connection with corporate governance or legal proceedings.

7 Cookies & Tracking Technologies

The bdt888 Platform uses cookies and similar tracking technologies to ensure the Platform functions correctly and to improve the player experience. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to operate. These include session authentication cookies that keep you logged into your bdt888 account during a session, and security cookies that help detect fraudulent activity. These cookies cannot be disabled without preventing the Platform from functioning.
• Functional Cookies: Used to remember your preferences such as language settings, game lobby display options, and notification preferences. These improve your experience by personalising the interface to your previous choices.
• Analytics Cookies: Used to collect aggregated, anonymised data about how Players navigate and use the bdt888 Platform. This information helps us identify areas for improvement, measure the performance of new features, and understand which games and markets are most popular. Individual players are not identified through analytics data.
• Security and Fraud Detection Cookies: Used to detect multiple simultaneous sessions, automated bot activity, and unusual access patterns that may indicate account compromise or fraudulent behaviour.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use the bdt888 Platform. Disabling functional or analytics cookies will not affect your ability to place wagers but may reduce the personalisation of your experience.

8 Data Retention

bdt888 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or compliance obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of your bdt888 account and for a minimum of five (5) years following account closure, to satisfy AML record-keeping requirements.
• Transaction Records: Deposit, withdrawal, and wager records are retained for a minimum of five (5) years following the date of each transaction.
• KYC and Identity Documents: Copies of identity documents submitted for verification are retained for a minimum of five (5) years following account closure or the date of submission, whichever is later.
• Customer Support Records: Live chat transcripts and support ticket records are retained for two (2) years from the date of the interaction.
• Marketing Consent Records: Records of your marketing consent or opt-out preference are retained for the duration of your account and for three (3) years following account closure.
• Analytics Data: Anonymised, aggregated analytics data is retained indefinitely, as it cannot be used to identify individual Players.

When personal data is no longer required, bdt888 will securely delete or anonymise it in accordance with our internal data disposal procedures.

9 Data Security

bdt888 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security framework includes the following controls:

• SSL/TLS Encryption: All data transmitted between your device and the bdt888 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. This protects your login credentials, personal information, and payment details during transit.
• Password Security: Player passwords are stored as salted cryptographic hashes. bdt888 staff cannot view or retrieve your password in plain text at any time.
• Access Controls: Internal access to Player data is restricted on a strict need-to-know basis. bdt888 employees who handle personal data are trained in data protection obligations and subject to confidentiality agreements.
• Fraud Detection Systems: Automated systems monitor the Platform in real time for suspicious login activity, unusual transaction patterns, and potential account compromise. Alerts are reviewed by our security team within defined response timeframes.
• Server Security: bdt888's servers are hosted in secure data centre environments with physical access controls, redundant network infrastructure, and regular security patching and vulnerability assessments.
• Incident Response: In the event of a data security incident that affects your personal data, bdt888 will take prompt remediation action and notify affected Players in accordance with our incident response procedures.

While bdt888 applies strong security measures, no online platform can guarantee absolute security. Players are encouraged to use strong, unique passwords, enable any available two-factor authentication, and report any suspected unauthorised account access to bdt888 support immediately.

10 Your Privacy Rights

As a Player on the bdt888 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bdt888 support via live chat or by email at [email protected]:

• Right of Access: You have the right to request a copy of the personal data bdt888 holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held in your bdt888 account. You may update basic profile information directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to bdt888's legal retention obligations (e.g., AML record-keeping requirements that override erasure requests in certain circumstances).
• Right to Restrict Processing: You may request that bdt888 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format where processing is carried out on the basis of consent or contractual necessity.
• Right to Object: You may object to processing of your personal data carried out on the basis of legitimate interests, including direct marketing communications. Where you object to marketing, bdt888 will cease such communications immediately.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

bdt888 will respond to all valid data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by up to an additional sixty (60) days, with notice provided to you explaining the reason for the extension.

11 Children's Privacy

The bdt888 Platform is strictly intended for adults aged eighteen (18) years and above. bdt888 does not knowingly collect, process, or retain personal data from individuals under the age of 18. If bdt888 becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended, all personal data relating to the minor will be securely deleted, and any deposits will be reviewed for return in accordance with our responsible gaming procedures.

Parents and guardians who believe that a minor may have registered an account on bdt888 are encouraged to contact our support team immediately at [email protected]. bdt888 will investigate and act on all such reports as a matter of priority.

12 Third-Party Links

The bdt888 Platform may contain references to third-party services, including payment method providers such as bKash, Nagad, Rocket, and Upay, and game technology providers such as Pragmatic Play and Evolution Gaming. Where the Platform links to or integrates with third-party services, those services operate under their own privacy policies, which bdt888 does not control.

bdt888 is not responsible for the privacy practices of any third-party service. Players who interact directly with third-party platforms — for example, when accessing their bKash app to initiate a deposit — should review the relevant third party's privacy policy independently. bdt888's obligations under this Privacy Policy apply solely to data processed directly by bdt888 on the bdt888 Platform.

13 Policy Updates

bdt888 reserves the right to update, amend, or replace this Privacy Policy at any time. The effective date displayed at the top of this document will be updated whenever a material change is made. Where a change significantly affects how bdt888 processes your personal data, we will make reasonable efforts to notify active Players via their registered contact details before the change takes effect.

Continued use of the bdt888 Platform following the publication of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with a change to this Policy, you may close your account by contacting bdt888 support and requesting account closure, following which your data will be handled in accordance with our retention obligations.

Players are encouraged to review this Privacy Policy periodically to remain informed about how bdt888 handles their personal data. The most current version of this document is always available at bdt888.biz/privacy-policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bdt888 handles your personal data, please contact our support team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week through the bdt888 Platform. This is the fastest way to reach our team for urgent privacy concerns.
• Email: [email protected] — for written data rights requests and formal privacy enquiries. Please include your registered username and a clear description of your request. All correspondence must be submitted in English.

bdt888 aims to acknowledge all written privacy enquiries within 48 hours of receipt (Bangladesh Standard Time, UTC+6), and to provide a full response within thirty (30) calendar days. Data rights requests may be subject to identity verification before we can act on them, to ensure that personal data is disclosed only to its rightful owner.